Terms of service

Last Updated: June 2026

Welcome to Tophatter's. These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, and any purchases made through Tophatter's.

By accessing, browsing, or purchasing from Tophatter's, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Acceptance of Terms

By using this website, you represent that:

• You are at least 18 years of age or the age of majority in your jurisdiction.

• You have the legal capacity to enter into binding agreements.

• All information you provide is accurate and complete.

• You will comply with all applicable laws and regulations.

2. Right to Refuse Service

Tophatter's reserves the right to refuse service to anyone at any time for any reason, including but not limited to:

• Suspected fraud

• Abuse of staff

• Excessive returns

• Chargeback abuse

• Violation of these Terms

• Suspicious purchasing activity

• Violation of applicable laws

We may cancel, limit, or refuse any order at our sole discretion.

3. Product Information

We strive to provide accurate product descriptions, specifications, pricing, and images.

However, we do not guarantee that:

• Product descriptions are error-free

• Colors displayed on screens are accurate

• Images perfectly represent the product

• Product specifications are free of typographical errors

Minor variations in color, dimensions, packaging, materials, and design may occur.

4. Pricing Errors

Prices, discounts, promotions, and product availability may change without notice.

If a product is listed at an incorrect price due to an error, Tophatter's reserves the right to:

• Cancel the order

• Refuse the order

• Correct the price

• Issue a refund if payment was collected

No contract is formed until the order has been accepted and shipped.

5. Order Acceptance

Receipt of an order confirmation does not constitute acceptance of an order.

Tophatter's reserves the right to:

• Reject any order

• Cancel any order

• Limit quantities purchased

• Require additional verification

• Refuse bulk purchases

Orders may be canceled for inventory issues, pricing errors, suspected fraud, supplier restrictions, shipping limitations, or legal compliance concerns.

6. Shipping & Delivery

Estimated delivery dates are estimates only.

Tophatter's is not responsible for delays caused by:

• Carriers

• Customs agencies

• Weather conditions

• Supply chain disruptions

• Government actions

• Force majeure events

Risk of loss transfers to the customer upon delivery to the shipping carrier or confirmed delivery, subject to applicable law.

Customers are responsible for providing accurate shipping information.

7. International Orders

Customers are responsible for:

• Customs duties

• Import taxes

• Brokerage fees

• Government fees

• Regulatory compliance in their country

Tophatter's is not responsible for customs delays, seizures, inspections, or import restrictions.

8. Returns & Refunds

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

9. User Accounts

You are responsible for:

• Maintaining account security

• Protecting login credentials

• All activities occurring under your account

Tophatter's may suspend or terminate accounts suspected of abuse, fraud, or unauthorized activity.

10. Prohibited Uses

You agree not to:

• Violate laws or regulations

• Submit false information

• Commit fraud

• Abuse customer service personnel

• Interfere with website operations

• Attempt unauthorized access

• Upload malicious software

• Scrape or copy website content without permission

• Resell products where prohibited by law

11. Intellectual Property

All website content including:

• Logos

• Branding

• Images

• Product descriptions

• Graphics

• Layouts

• Designs

• Text

• Software

are owned by or licensed to Tophatter's and are protected by intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.

12. Product Use Responsibility

Customers are solely responsible for the lawful and safe use of products purchased from Tophatter's.

Customers agree to:

• Follow all applicable laws

• Use products only for intended purposes

• Verify legality in their jurisdiction before purchasing

Tophatter's does not warrant that any product is legal in every jurisdiction.

13. Assumption of Risk

Certain products may involve inherent risks.

By purchasing and using products sold by Tophatter's, customers voluntarily assume all risks associated with ownership, possession, transport, display, storage, and use of those products.

14. No Professional Advice

Information provided on the website is for informational purposes only and should not be considered professional, legal, safety, security, financial, or technical advice.

15. Limitation of Liability

To the fullest extent permitted by law, Tophatter's shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Special damages

• Loss of profits

• Loss of revenue

• Loss of business opportunities

• Data loss

• Personal injury

• Property damage

• Third-party claims

Our maximum liability shall not exceed the amount paid for the specific product giving rise to the claim.

16. Warranty Disclaimer

Except as expressly stated, all products and services are provided:

"AS IS" and "AS AVAILABLE"

Tophatter's disclaims all warranties including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy

• Reliability

Manufacturer warranties, if any, remain the responsibility of the manufacturer.

17. Chargebacks & Payment Disputes

Customers agree to contact Tophatter's before initiating a chargeback.

Fraudulent or abusive chargebacks may result in:

• Account termination

• Refusal of future service

• Submission of evidence to payment processors

• Recovery efforts where permitted by law

Tophatter's reserves all rights to contest invalid disputes.

18. Indemnification

You agree to defend, indemnify, and hold harmless Tophatter's, its owners, affiliates, employees, contractors, suppliers, and partners from any claims, damages, losses, liabilities, costs, and expenses arising from:

• Your use of the website

• Your violation of these Terms

• Your misuse of products

• Your violation of laws

• Your infringement of third-party rights

19. Force Majeure

Tophatter's shall not be liable for delays or failures caused by events beyond reasonable control, including:

• Natural disasters

• Pandemics

• Labor disputes

• Carrier disruptions

• Government actions

• Cyberattacks

• Utility failures

• Supply chain interruptions

20. Website Availability

We do not guarantee uninterrupted access to the website.

The website may be modified, suspended, or discontinued at any time without notice.

21. Third-Party Services

Our website may contain links to third-party websites, products, or services.

Tophatter's is not responsible for third-party content, policies, products, or practices.

22. Governing Law

These Terms shall be governed by and interpreted under the laws applicable in the jurisdiction where Tophatter's operates, without regard to conflict of law principles.

23. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between the customer and Tophatter's.

25. Changes to These Terms

Tophatter's may modify these Terms at any time.

Updated versions become effective immediately upon posting to the website.

Continued use of the website constitutes acceptance of revised Terms.

Contact Information

Questions regarding these Terms of Service may be directed to Tophatter's customer support through the contact information provided on our website.